|
Policy
|
Comments
|
| Arrival |
No
restrictions. You may arrive on any day of the week. |
| Cancellation |
First
night non-refundable. If less than 60 days notice, refund will be for portion
of booking replaced. 4% cancellation fee applies to ALL cancellations. |
| Check
in time |
4.00pm
but early check-in may be available. Ask us before arrival. |
| Check
out time |
10.00am
but late check-out may be available. Ask us before arrival. |
| Damage
deposit |
We
do not charge a damage deposit but expect guests to respect our home and
report any damage. |
| Delayed
arrivals |
We
are not responsible for delayed arrivals for any reason. No refunds for
unused nights. |
| Delivery
of instructions and access information |
Provided
by e-mail when full payment made. |
| Housekeeping |
Complimentary.
Cleaning done before arrival, after departure and every 5 days if booking
exceeds 8 days. Extra cleaning on request for $85. |
| Liability |
We
are excluded from liability for personal bodily injury while in our home,
in transit to or on resort property. This applies to all guests or people
visiting guests. |
| Late
payments |
Failure
to pay by due date will result in cancellation without deposit refund.
Guests may rebook if dates are available. Deposit will not be re-charged. |
| Maintenance
emergencies |
Complete
list of emergency contacts provided with Instructions. |
| Maximum
occupancy |
4
guests maximum. |
| Minimum
stay |
Varies
with season. Refer to rates chart. |
| Noise
restrictions |
This
is strictly enforced by the Marquise Strata. Bylaw fines will be applied
for excessive noise |
| Pets |
No
pets allowed. |
| Rates
guarantee |
I
will honour all rates posted on my web site at the time that your reservation
request is submitted |
| Refusal
of business |
We
reserve the right to refuse bookings. |
| Reservation
guarantee |
Reservation
guaranteed upon payment. If the property is uninhabitable due to previous
damage, we will offer you a full refund and try to locate a comparable
lodging. |
| Smoking |
No
smoking allowed inside. |
| Snow
guarantee |
We
cannot be responsible for weather or snow conditions. No refunds given
for accommodation. |
| Terms
of eviction |
Immediate
eviction for wilful property damage or offensive behaviour. No refunds
given. |