Online learning questionnaire

Online learning in higher education

Student questionnaire

Instructions

This questionnaire aims to find out what you think of the Web site that you have been using for this unit. The term "class Web site" used in this questionnaire refers to the Web site that you used to access the unit's (or module's) content, assignments, tests, communication, or any other learning materials obtained from the course homepage. You may have been using WebCT, Blackboard, TopClass, or some other online courseware to access your course material.

There are no 'right' or 'wrong' answers.
Your opinion is what is wanted.
This is not a test.
Your name and answers will not be shown to anyone else.
Throughout the following you will find a number of statements.
Read these statements carefully and think about how well the statement describes your Web site.

Most questions will ask you to click on the radio button ( ) that best corresponds to your answer.

Example

	Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree

The class Web site is always easy to access.	<SD>	<D>	<U>	<A>	<SA>

Your opinion may be:

If you think that the class Web site is always easy to access, select the <SA> button.

If you think that the class Web site is never easy to access, select the <SD> button.

If you think the question is not applicable to you, select the button.

Or you can select the <D>, or <A> button if this seems like a more accurate answer.

You can change your selection at any time by just clicking on another radio button.

Some questions will use drop-down menus . Click on the down-arrow to select the best answer for the question.
Some questions will use check boxes . These allow you to choose more than one answer for the question.
Some questions are open-ended questions that asks for your opinion or suggestions. You can click on the field (please type here) that is provided and then type in your response. If you do not have an opinion or suggestion, then leave the field blank.
You may find that some of the questions seem to be repeated in different sections of the questionnaire. This is to assist with the analysis of the questionnaire.
Please answer all of the questions. Questions marked "Optional" may be omitted. Questions that you feel are not relevant to you can be omitted.

Questionnaire begins here

Please provide an answer for every question

1. Name (optional): 2. Sex (Optional):

3. University: 4. Age (Optional):

5. School/Faculty:
6. Year of study:

7. Name of course: 8. Mode of study:

9. Name of the unit (or module) you studied with the online component that this questionnaire refers to:

10.	Do you have access to your class Web site at home?
11.	When you started this course, how would you describe your level of experience with using computers and the Internet?
12.	If you were provided with a "getting started" guide (instructions within a study guide, the lecturer, etc.), how would you rate the ease of understanding the information that was provided?
13.	Did the "getting started" guide give you enough information?
14.	If you encountered any technical difficulties accessing the class Web site, were you able to overcome these difficulties without having to ask for help?
15.	Were the technical problems quickly resolved?

Section 1 - Structure of the class Web site

16. Which of the following features were available at your class Web site?

Graphics

Variety of colour

Sound

Animation

Lecture/Topic/Tutorial/Laboratory notes

Assignments

Class schedule

Online lecturer's office hours

Links to other relevant sites

Glossary

Other (please specify)

(please type here)

Structure of the class Web site Strongly
disagree Disagree Uncertain Agree Strongly
Agree

17. The class Web site was interesting and pleasant to use. <SD>
<D>

<A>
<SA>

18. The overall colours helped to represent the materials more clearly. <SD>
<D>

<A>
<SA>

19. The screens were crowded with too much information. <SD>
<D>

<A>
<SA>

20. The text was attractive and easy to read. <SD>
<D>

<A>
<SA>

21. The graphics and icons were attractive. <SD>
<D>

<A>
<SA>

22. I needed to constantly jump from page to page to find what I was looking for. <SD>
<D>

<A>
<SA>

23. I needed extra instructions from my lecturer/tutor to find my way around the site. <SD>
<D>

<A>
<SA>

24. The pages loaded quickly enough. <SD>
<D>

<A>
<SA>

25. I had control over the sequence in which I approached the topics on the Web site. <SD>
<D>

<A>
<SA>

26. Please provide suggestions as to how the appearance or structure of this class Web site could be improved.

(Please type here)

Section 2 - Content on the class Web site

Content on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
Content on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
27.	The content was organised in an appropriate sequence.	<SD>	<D>	<U>	<A>	<SA>
28.	The content was relevant to this unit.	<SD>	<D>	<U>	<A>	<SA>
29.	I understood from the content what I was expected to learn.	<SD>	<D>	<U>	<A>	<SA>
30.	The objectives of each of the topics and assignments were clearly stated.	<SD>	<D>	<U>	<A>	<SA>
31.	The content covered all essential information (both theory and practice).	<SD>	<D>	<U>	<A>	<SA>
32.	I was encouraged to find extra content on the Internet from other Web sites.	<SD>	<D>	<U>	<A>	<SA>
33.	The assignments were clearly stated without having to ask my lecturer/tutor for clarification.	<SD>	<D>	<U>	<A>	<SA>
34.	The content was supported with non-online information such as text books, mailed-out printed materials or CD-ROM support.	<SD>	<D>	<U>	<A>	<SA>
35.	I clearly understood when to use the non-online support material.	<SD>	<D>	<U>	<A>	<SA>

36. Please provide suggestions as to how the content of this class Web site could be improved.

(Please type here)

Section 3 - Motivation on the class Web site

Motivation on the class Web site Strongly
disagree Disagree Uncertain Agree Strongly
Agree

37. The materials presented were easily understandable. <SD>
<D>

<A>
<SA>

38. The material that was presented on the class Web site was interesting and meaningful to me. <SD>
<D>

<A>
<SA>

39. The learning was provided just when it was needed to do something such as complete an assignment. <SD>
<D>

<A>
<SA>

40. The material presented was completely new to me. <SD>
<D>

<A>
<SA>

41. I was encouraged to integrate what I had learnt from the past into this online unit. <SD>
<D>

<A>
<SA>

42. This unit built confidence with the use of the Internet. <SD>
<D>

<A>
<SA>

43. This class Web site met my needs and expectations. <SD>
<D>

<A>
<SA>

44. There was too much printing required for this unit. <SD>
<D>

<A>
<SA>

45. Online learning provided me with flexibility such as being able to study when it was convenient to me. <SD>
<D>

<A>
<SA>

46. Please provide suggestions as to how this class Web site could be improved to increase your motivation to learn.
(Please type here)

Section 4 - Feedback on the class Web site

Feedback on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
Feedback on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
47.	There was adequate help provided within the class Web site from my lecturer/tutor.	<SD>	<D>	<U>	<A>	<SA>
48.	There was adequate technical online support.	<SD>	<D>	<U>	<A>	<SA>
49.	My lecturer's/tutor's expectations were clearly communicated to me.	<SD>	<D>	<U>	<A>	<SA>
50.	There were clear instructions on how to submit assignments.	<SD>	<D>	<U>	<A>	<SA>
51.	I was promptly notified that my submitted assignments had been received.	<SD>	<D>	<U>	<A>	<SA>
52.	Assignments that I submitted for assessment were never misplaced.	<SD>	<D>	<U>	<A>	<SA>
53.	I received prompt feedback from my lecturer/tutor about my assignments.	<SD>	<D>	<U>	<A>	<SA>
54.	I received prompt assistance from my lecturer/tutor.	<SD>	<D>	<U>	<A>	<SA>
55.	I received adequate feedback from my lecturer/tutor about my performance during this semester.	<SD>	<D>	<U>	<A>	<SA>

56. Please provide suggestions as to how this class Web site could be improved to provide you with better help and feedback.

(Please type here)

Section 5 - Interaction on the class Web site

57. Which of the following communication devices were available on your class Web site.

Email

Bulletin board (Discussions)

Chat

Other (please specify)

(please type here)

58. How often did you typically use email to contact your lecturer/tutor and/or other class members during the time this unit was running?

59. How often did you typically use the bulletin board to communicate with your lecturer/tutor and other class members during the time this unit was running?

Interaction on the class Web site Strongly
disagree Disagree Uncertain Agree Strongly
Agree

60. I worked collaboratively with other students in the class on assignments. <SD>
<D>

<A>
<SA>

61. I found the online discussions with my lecturer/tutor and other class members valuable. <SD>
<D>

<A>
<SA>

62. I was kept regularly informed with what was going on in regards to my class. <SD>
<D>

<A>
<SA>

63. I was satisfied with the reactions I got from my lecturer/tutor. <SD>
<D>

<A>
<SA>

64. The interactions that I had with my lecturer/tutor affected the outcomes of my assignments. <SD>
<D>

<A>
<SA>

65. The interactions that I had with other class members affected the outcomes of my assignments. <SD>
<D>

<A>
<SA>

66. Please provide suggestions as to how this Web site could be improved to provide more effective communication.
(Please type here)

Section 6 - Learning strategies on the class Web site

67. Which of the following learning strategies were you encouraged to use.

Collaboration ( working in groups on assignments)

Interaction (sharing ideas, opinions, etc. with other class members)

Constructivism (building upon your previous knowledge)

Exploration (finding information on the Internet)

Online project and presentation work

Case studies (real-life scenarios)

Simulations (real-life situations)

Development of skills and knowledge about computers and the Internet

Hints, suggestions and/or examples of how to solve problems

Alternative explanations of concepts

Search strategies for finding relevant information

Other strategies (please specify)

(please type here)

Learning strategies on the class Web site
Strongly
disagree Disagree Uncertain Agree Strongly
Agree

68. I was able to discuss real-life situations in my online class discussions. <SD>
<D>

<A>
<SA>

69. I was satisfied with the pace of the unit. <SD>
<D>

<A>
<SA>

70. I took more responsibility for my own learning working in a class with an online component. <SD>
<D>

<A>
<SA>

71. I had successfully learnt something because I understood a procedure that was taught. <SD>
<D>

<A>
<SA>

72. I was able to share with other students in this class what it was that I did not understand. <SD>
<D>

<A>
<SA>

73. I enjoyed learning with other students. <SD>
<D>

<A>
<SA>

74. I enjoyed learning through my own experiences and exploration. <SD>
<D>

<A>
<SA>

75. The course information was presented in a variety of ways to help my learning. <SD>
<D>

<A>
<SA>

76. Please describe the study techniques that helped you learn in this class with an online component. (E.g., Communicating with other students to get their opinions to help form opinions of your own.)
(Please type here)

77.	Please comment on the worst things about studying online. (Please type here)
78.	Please comment on the best things about studying online. (Please type here)
79.	Please make any other comments you wish to make including suggestions for change. (Please type here)

80. Would you be interested in a brief follow-up interview?

I can be contacted on:

Phone: (Only if you agreed to an interview.)

Email: (Only if you agreed to an interview.)

Thank you very much for your time and participation.

Lou Siragusa
Faculty of Education
Curtin University of Technology
September 2001

1. Name (optional):	2. Sex (Optional):
3. University:	4. Age (Optional):
5. School/Faculty:	6. Year of study:
7. Name of course:	8. Mode of study:
9. Name of the unit (or module) you studied with the online component that this questionnaire refers to:

16. Which of the following features were available at your class Web site?
Graphics
Variety of colour
Sound
Animation
Lecture/Topic/Tutorial/Laboratory notes
Assignments
Class schedule
Online lecturer's office hours
Links to other relevant sites
Glossary
Other (please specify) (please type here)

Structure of the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
Structure of the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
17.	The class Web site was interesting and pleasant to use.	<SD>	<D>	<U>	<A>	<SA>
18.	The overall colours helped to represent the materials more clearly.	<SD>	<D>	<U>	<A>	<SA>
19.	The screens were crowded with too much information.	<SD>	<D>	<U>	<A>	<SA>
20.	The text was attractive and easy to read.	<SD>	<D>	<U>	<A>	<SA>
21.	The graphics and icons were attractive.	<SD>	<D>	<U>	<A>	<SA>
22.	I needed to constantly jump from page to page to find what I was looking for.	<SD>	<D>	<U>	<A>	<SA>
23.	I needed extra instructions from my lecturer/tutor to find my way around the site.	<SD>	<D>	<U>	<A>	<SA>
24.	The pages loaded quickly enough.	<SD>	<D>	<U>	<A>	<SA>
25.	I had control over the sequence in which I approached the topics on the Web site.	<SD>	<D>	<U>	<A>	<SA>

Motivation on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
Motivation on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
37.	The materials presented were easily understandable.	<SD>	<D>	<U>	<A>	<SA>
38.	The material that was presented on the class Web site was interesting and meaningful to me.	<SD>	<D>	<U>	<A>	<SA>
39.	The learning was provided just when it was needed to do something such as complete an assignment.	<SD>	<D>	<U>	<A>	<SA>
40.	The material presented was completely new to me.	<SD>	<D>	<U>	<A>	<SA>
41.	I was encouraged to integrate what I had learnt from the past into this online unit.	<SD>	<D>	<U>	<A>	<SA>
42.	This unit built confidence with the use of the Internet.	<SD>	<D>	<U>	<A>	<SA>
43.	This class Web site met my needs and expectations.	<SD>	<D>	<U>	<A>	<SA>
44.	There was too much printing required for this unit.	<SD>	<D>	<U>	<A>	<SA>
45.	Online learning provided me with flexibility such as being able to study when it was convenient to me.	<SD>	<D>	<U>	<A>	<SA>

57. Which of the following communication devices were available on your class Web site.
Email
Bulletin board (Discussions)
Chat
Other (please specify) (please type here)

58.	How often did you typically use email to contact your lecturer/tutor and/or other class members during the time this unit was running?
59.	How often did you typically use the bulletin board to communicate with your lecturer/tutor and other class members during the time this unit was running?

Interaction on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
Interaction on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
60.	I worked collaboratively with other students in the class on assignments.	<SD>	<D>	<U>	<A>	<SA>
61.	I found the online discussions with my lecturer/tutor and other class members valuable.	<SD>	<D>	<U>	<A>	<SA>
62.	I was kept regularly informed with what was going on in regards to my class.	<SD>	<D>	<U>	<A>	<SA>
63.	I was satisfied with the reactions I got from my lecturer/tutor.	<SD>	<D>	<U>	<A>	<SA>
64.	The interactions that I had with my lecturer/tutor affected the outcomes of my assignments.	<SD>	<D>	<U>	<A>	<SA>
65.	The interactions that I had with other class members affected the outcomes of my assignments.	<SD>	<D>	<U>	<A>	<SA>

67. Which of the following learning strategies were you encouraged to use.
Collaboration ( working in groups on assignments)
Interaction (sharing ideas, opinions, etc. with other class members)
Constructivism (building upon your previous knowledge)
Exploration (finding information on the Internet)
Online project and presentation work
Case studies (real-life scenarios)
Simulations (real-life situations)
Development of skills and knowledge about computers and the Internet
Hints, suggestions and/or examples of how to solve problems
Alternative explanations of concepts
Search strategies for finding relevant information
Other strategies (please specify) (please type here)

Learning strategies on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
Learning strategies on the class Web site		Strongly disagree	Disagree	Uncertain	Agree	Strongly Agree
68.	I was able to discuss real-life situations in my online class discussions.	<SD>	<D>	<U>	<A>	<SA>
69.	I was satisfied with the pace of the unit.	<SD>	<D>	<U>	<A>	<SA>
70.	I took more responsibility for my own learning working in a class with an online component.	<SD>	<D>	<U>	<A>	<SA>
71.	I had successfully learnt something because I understood a procedure that was taught.	<SD>	<D>	<U>	<A>	<SA>
72.	I was able to share with other students in this class what it was that I did not understand.	<SD>	<D>	<U>	<A>	<SA>
73.	I enjoyed learning with other students.	<SD>	<D>	<U>	<A>	<SA>
74.	I enjoyed learning through my own experiences and exploration.	<SD>	<D>	<U>	<A>	<SA>
75.	The course information was presented in a variety of ways to help my learning.	<SD>	<D>	<U>	<A>	<SA>